Our Privacy Policy outlines our commitment to protecting your personal information. Please take the time to read it before booking with us.
We take your privacy seriously. We only use any personal information you provide to administer the services you have requested from us. This is the information from your booking form and, depending on the products you have purchased, it may include information provided on a medical declaration and any supporting documents.
Sometimes we need to provide some of this information to instructors but will only do this to maximise safety in relation to a course. Photos are often taken on courses. We will assume participants are happy for these to be used for promotional material or social media channels. We will always comply with clients if they choose not to have photos taken or used on media channels. Please just inform us if that is the case and we will follow your wishes.
We never pass on client details to third parties and will not contact you unless it is specifically about your course or expedition.
We have a news mailing list and we would love you to subscribe to this via our home page here. You will not receive marketing emails from us unless you subscribe to this list.
We keep a copy of your booking form (and any additional medical declaration information) for 6 years after your course. After this all data we hold in relation to your course will be securely destroyed.
We review our Privacy Policy on a regular basis and make changes as needed. We also respond to any guideline changes to ensure our policy is robust and current.
If you have any questions about any aspect of our Privacy Policy please don’t hesitate to Contact Us. We are always happy to answer questions or provide further information.