Terms & Conditions
Details of our Terms and Conditions are always sent to clients when they book and clients will be asked to sign a booking form stating that they have read, understand and accept them. Please do take the time to ensure this is the case.
We have tried to make them as simple and 'transparent' as possible but please ask us if there is something you don't understand.
1. Course Fees
1.1 - Course places must be reserved by sending us a completed booking form and 50% of the course cost as deposit (or 100% if booking within 8 weeks of the start date).
1.2 - The balance of the course fee is payable 8 weeks prior to the course commencement date.
1.3 - In the event that the course fee is not paid in full 8 weeks prior to the course commencement date we reserve the right to treat the booking as cancelled by the client and re-sell the course place.
1.4 - All brochure prices are exempt of V.A.T
2. Cancellation by Client
2.1 - All cancellations must be made in writing.
2.2 - Once notified of the cancellation in writing, Peak Mountaineering will try to resell the course place(s).
2.3 - In the event that Peak Mountaineering is able to re-sell the course place prior to the commencement date of the course, the client will receive a full refund less 20% of the course cost to cover administration fees.
2.4 - Refunds will only be made after the commencement date of the course.
2.5 - In the event that Peak Mountaineering is unable to re-sell the course place prior to the course commencement date the client will be charged the following cancellation fees:
Your deposit (50% of the course fee) if the cancellation is made over 8 weeks before the start date of the course unless we can resell the place (see point 2.3).
The full course fee if the cancellation is made less than 8 weeks before the course start date unless we can resell the place (see point 2.3).
To cover this eventuality we recommend an insurance policy that includes cancellation or curtailment of your trip or holiday (see FAQ page for information on suitable insurance companies).
3. Cancellation by Peak Mountaineering
3.1 - Although every attempt is made to ensure that courses run as scheduled, in the event that Peak Mountaineering need to cancel a course due to unsuitable conditions or other unforeseen circumstances we will notify the client as soon as possible.
3.2 - Peak Mountaineering will notify clients not less than seven full days prior to a course start date if a course needs to be cancelled because a workable minimum number of participants have not been reached.
3.3 - Cancellation by Peak Mountaineering does not affect a client's right to a refund of travel costs that may have been incurred prior to the cancellation except in the circumstances set out in clauses 3.1 and 3.2.
3.4 - In the event of cancellation by Peak Mountaineering clients will be offered the following options:
Full refund of the course fee paid.
Another course on different dates.
4. Risks and Dangers
Whilst we maintain high professional standards of client care and safety, you must realise and understand that climbing, mountaineering and other mountain related activities all take place in hazardous terrain. The risks involved can be minimised but never entirely eliminated.
We therefore draw your attention to the British Mountaineering Council's (BMC) Participation Statement:
Hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.
When booking on any of our courses you must understand and accept the BMC participation statement.